Customer Engagement: Future Trends

A marketer’s job is never quite done. And so the quest for the best technologies to improve customer engagement and ultimately drive revenue, is one that rolls on.

Our latest study with the DMA reveals that 87% of marketers have a dedicated budget for testing new technology to engage customers. But as technology and trends evolve at a rapid pace, the sheer volume of choice can be overwhelming

In this report we explore the opportunities future-facing marketing apps offer marketers and consumers. Read it now to learn which technologies and trends you should be investing in this year.

Read the report to:

• Discover which technologies marketers and consumers are favouring
• Learn the pros and cons around these technologies and trends
• Discover which technology can improve your customer engagement strategy
• Take industry insights and statistics to steer your technology investments