Understanding the eCommerce Customer Journey


In this webinar being held at 11am GMT on 7th April 2020 presented by Kate Barrett from eFocus Marketing and joined by Luke Knight of Pure360 will show you:

  • How you can put your customers’ needs at the heart of your email marketing strategy and increase your results
  • Understand the 5 key stages of the customer journey and how they impact your subscribers
  • How to determine where people are in the lifecycle and what they need to increase the relevancy of your messages
  • Real-life examples of how to treat customers and prospects differently throughout, based on their individual needs
  • Areas eCommerce brands should focus on during the Coronavirus virus

Plus you’ll be able to ask Kate and Luke your questions live during the session!

Register for the Webinar today



Kate Barrett

Director - eFocus Marketing


Luke Knight

Senior Marketing Manager - Pure360

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