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Why personalisation is essential in times of a crisis

Let’s be honest, personalisation in marketing is important at any time, but in times of a crisis it needs to...

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DMA labs

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DMA’s Customer Engagement Labs Hackathon. What we learnt.

Recently, we had the pleasure of attending and sponsoring Data & Marketing Association’s (DMA) day-long hackathon style event – Customer...

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Connecting Online and Offline Retail Experiences with Personalisation

As online sales grow each year, you’d be forgiven for thinking clicks are crushing bricks. But the sprawling eCommerce landscape...

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Travel companies use personalisation to improve customer experience

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Three winning uses of personalisation technology in travel

In this post, we take a look at how three companies are using the latest technology to create a personal...

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Takeaways from Holistic Live! Circle – Personalisation in Email Marketing

Moderated by: Kath Pay, founder of Holistic Email Marketing Attended by: Komal Helyer (Marketing Director at Pure360) and senior CRM...

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zalando

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Zalando: Meet the technology company that just happens to sell clothes

To the average UK consumer Zalando isn’t a well-known name in the world of retail but across the rest of...

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silver travellers

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The rise of silver tourism: How the travel industry can attract an older audience

The traveller and tourism industry has backed itself into a corner when it comes to marketing. It seems to be...

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Long Lasting Deliverability

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Long lasting deliverability using customer lifecycle & engagement

So, you have cleaned up your list, crushed your content and now you are delivering emails. You are in email...

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personalisation

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The power of personalisation for the travel industry

Hoteliers, airlines and tour operators have been ahead of the curve in so many aspects of marketing – they were...

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email personalisation

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Why does email personalisation matter so much for closing sales?

We don’t often receive physical mail as much as we used to, and even when we do it’s mostly limited...

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Perfect personalisation from Pizza Express – Part 2

Last year I received a birthday email from Pizza Express that really impressed me for a number of reasons; capturing...

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