We take customer service very seriously here at Pure360, so much so that we’ve just been awarded the Customer Service Excellence Award. We’re the only ESP in the UK to be given the award, meaning that our service and commitment to our customers is unrivalled in the ESP and digital marketing space.
We also received commendation for our industry-leading framework – The Email Maturity Model. This helps with our customer journey mapping, and allows us to work with our customers and clients early on to highlight the steps required to improve their digital marketing strategy.
We’re extremely proud of this award, and will strive to improve our customer service levels even more so. You can find out more about Customer Service Excellence here.