More than just a technology provider.

Consider us an extra member of your marketing team.

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We’re trusted by some of the UK’s leading brands


Improving results together

Our products are just the beginning. When you choose Pure360 you're also getting access the smartest minds in email marketing.

A UK based email marketing customer success team

Dedicated help and advice

Every client's main contact is a dedicated member of the account management team with total oversight of the account. The account management team are our leading customer champions, committed to going the extra mile answering queries and resolving any concerns quickly and thoroughly.

Grow your email marketing results

Committed to your success

Our Customer Success team offers strategic guidance to ensure we’re always working to improve your marketing results. We're committed to ensuring our customers get continued success. As well as regular guidance from your Customer Success manager, you'll also get access to a vast library of best practice guides and product webinars. We also hold regularly customer events across the UK which allow you to get hands-on training and share advice with like-minded marketers

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Account Management

Be it a technical request, query or concern they are your first and main point of contact committed to ensuring you have the help you need, when you need We’ve recently received a Customer Service Excellence Award for our work, and we’re the only Email Service Provider in the UK to hold this prestigious title.

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Customer Success

Our expert Customer Success Managers provide support and advice when you need it most. Their unrivalled knowledge about our products and email marketing as a whole puts you one step ahead from the moment you begin using Pure360.

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Professional Services

Our creative services team are available to work with you and offer a number of services, including the delivery of responsive, innovative, cost effective email templates. The team can also manage the sending of your marketing campaigns.

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Integrate data sources

Data Health Checks

Data quality can be the difference between a good and a bad campaign. We assess the quality of your data, and even help you with custom data extraction and campaign reporting.

PureProgression - Optimising email

Customer Events and Training

Training is the best way to ensure you’re getting the most out of our products. As a customer, you’ll receive free training resources and step-by-step guides for using our platform, as well as invites to exclusive customer-only webinars and events.

changing email service providers

Customer Support Site

We also offer a dedicated customer support site, which features information on how to get started, details on integrating other services, and guides on how to get the most out of our products.

Pure360 launches new identity & all-in-one marketing platform

Need some extra help?

We offer a range of services to support our customers and help them get better results—from creative services to campaign management to training.

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Pure360 is helping us move visitors more smoothly through the sales funnel, increase conversions, and improve customer retention.


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