more than software
Dedicated account management by real experts
Successful email marketing takes more than just great software, and our UK-based team are on hand to offer advice and support in selling in the system to clients and then getting the features to generate the best return for your clients
There’s no outsourced call centres, every Pure360 Agency client has their own dedicated Pure360 agency expert, and our support team are not only uber-knowledgeable, but also friendly with it. Being based by the sea keeps us in good spirits, and sometimes in flip-flops.
Training, by actual people…
While we design every feature to be easy to use, every PureResponse set-up includes telephone or face-to-face training, making your experience getting started with PureResponse trouble free and enjoyable. If you have a large team, conferencing or in-house training options will give your whole crew the confidence to include features you can offer into every pitch where email can add value. (We’d like to think that’s all the time!)
It’s our baby, and is always growing
We built our platform from the ground up and we never get tired of improving it, so there’s no-one better placed to support it, and we don’t rely on any third parties in our constant quest for improvement. If your client has a requirement needing special functionality we don't already have, ask us - chances are we can build it.
