All Pure customers are assigned a billing period which starts on 7th – 6th of each month or 21st – 20th of each month.
Invoices are therefore dated 7th or 21st of each calendar month and will be generated and sent within 4 working days.
For the billing period starting on 7th, direct debits are taken on 25th (or nearest banking day) of the month after.
For the billing period starting on 21st, direct debits are taken on 11th (or nearest banking day) of the month after.
Example process:
If an invoice is generated for a customer on 7th May, the invoice will be sent by 11th May and collected by Direct Debit on 25th June.
If an invoice is generated for a customer on 21st September, the invoice will be sent by 25th September and collected by Direct Debit on 11th November.
Further information:
Payments and credit policy
Signing up for payment by Direct Debit
The benefits of the Direct Debit scheme
The Direct Debit Guarantee
Direct Debit mandate form